Privacy Policy
At FiroozDental (“FiroozDental,” “we,” “us,” or “our”), we are committed to protecting your privacy and personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
Personal Information
Information that identifies you, including:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Company name
- Payment information (processed securely via third-party providers)
- Account Information
- If you create an account, we may collect:
- Username and password
- Order history
- Account preferences
- Communication history
- Technical and Website Usage Information
- We automatically collect certain technical data, including:
- IP address
- Browser type
- Device type
- Operating system
- Website usage data
- Cookies and tracking technologies
This information helps us improve website functionality and security.
2. How We Use Your Information
We use your personal information for the following purposes:
- To process and fulfill orders
- To provide customer service and respond to inquiries
- To communicate order confirmations, shipping updates, and support information
- To improve website functionality and user experience
- To detect fraud and enhance security
- To comply with legal and regulatory obligations
We only collect information necessary for these purposes.
3. Sharing of Information
We do not sell or rent your personal information.
We may share your information with trusted third parties only when necessary, including:
Payment processors (e.g., Stripe, Square, Shopify Payments)
Shipping carriers (e.g., Canada Post, UPS, FedEx)
IT service providers and website hosting providers
Analytics providers (e.g., Google Analytics)
Legal or regulatory authorities when required by law
These third parties are required to protect your information.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
Improve website functionality
Analyze website performance
Enhance user experience
You may disable cookies through your browser settings. However, this may affect certain website features.
5. Data Security
We implement commercially reasonable administrative, technical, and physical safeguards to protect your personal information from:
Unauthorized access
Disclosure
Loss
Misuse
However, no method of internet transmission is completely secure.
6. Data Retention
We retain personal information only as long as necessary to:
Fulfill the purposes outlined in this policy
Comply with legal and tax requirements
Resolve disputes
7. Your Rights Under Canadian Privacy Law
Under PIPEDA, you have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information
Withdraw consent for certain uses of your data
To exercise these rights, please contact us.
8. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Updated versions will be posted on this page with a revised effective date.
10. Contact Information
If you have any questions or privacy-related requests, please contact:
📧 support@firoozdental.ca
📞 +1 (604)-773-6420
📍 Vancouver, British Columbia, Canada